Dealer Services
OPEESA is committed to dealer development and education, as it benefits both the manufacturer and distributor members of the organization.
We offer specialized sales and record-keeping forms to boost business.
Five Ways EETC Technician Certification Benefits Dealers
Are the technicians on your staff EETC Certified? If not, you may be losing valuable time, service and profit opportunities.
Certified technicians offer five key benefits to your dealership.
- Reduces service time and increases profits.
- Saves money.
- Retains customers.
- Helps you meet requirements for "preferred dealer" programs.
- Provides an additional marketing tool to differentiate your dealership.
Reduces Service Time and Increases Profits
When your technicians thoroughly understand the equipment they service, they can usually find and fix the problem much faster, saving significant time. This extra time can be used to service additional pieces of equipment. The more equipment and engines serviced, the more profit is added to your bottom line.
Saves Money:
Technicians who understand the manufacturers' warranty claim procedures can make proper decisions about which repairs meet those requirements. This saves time, prevents misunderstandings with your key customers and ensures your dealership will be properly reimbursed for warranty claims.
Retains Customers:
Every year, there are innovations in outdoor power equipment and engine-powered products such as Electronic Fuel Injection (EFI) and computerized management systems. It's vital that at least one technician on-staff understand how to properly service this equipment; otherwise, your customers will be forced to take their equipment to another dealer.
Meets Requirements of "Preferred Dealers" Programs:
Many manufacturers are implementing "preferred or master dealer" programs for dealers that meet specific program requirements. These programs typically offer significant price discounts, enhanced warranty reimbursement and other benefits. In virtually all cases, these programs require dealers to have EETC Certified Technicians on their staff. Currently, Kohler Engines, Briggs & Stratton, and Tecumseh offer "preferred or master dealer" programs, and many more manufacturers are considering them. If you have certified technicians on staff already, you may want to inquire about additional program requirements.
Provide an Additional Marketing Tool to Differentiate your Dealership:
Promoting the fact that you have certified technicians on staff can help customers select your dealership versus others. Use the phrase "Our Technicians have earned EETC Technical Certification" in your yellow pages ads, sales and service flyers and on signs throughout the dealership, especially in the service area.
Order Your Forms Here!
OPEESA makes these forms available to dealers for your convenience. These forms are in use across the country and are revised on a regular basis so they are user-friendly.
- Dealer Order Form (PDF)
- Member Order Form (PDF)
You may also order these forms from your local Central Distributor or call BFM/OPEESA at 636-561-5600.
